Placing, paying for, and receiving orders for Chiral Balance D-chiro-inositol on ChiralBalance.com.
Which domestic shipping option should I choose?
We offer free shipping via First Class Mail (3-5 days to most US destinations). Express Mail provides a faster turnaround time, typically 1-2 days.
Which international shipping option should I choose?
We can ship your package by Priority Mail or Express Mail. Priority Mail costs less, but Express Mail is faster.
Can I order Chiral Balance D-chiro-inositol outside the USA?
Ordering Chiral Balance DCI from the UK
Chiral Balance UK distributor, Eco Therapies, exclusively fulfills all orders within the United Kingdom. Ordering direct from Eco Therapies cuts shipping time from weeks to days, reducing the possibility of interrupting your Chiral Balance DCI regimen. Additionally, UK customers who order from Eco Therapies avoid VAT duties, which significantly reduces the cost of Chiral Balance DCI.
Ordering Chiral Balance DCI from Canada
British Columbia, Ontario, New Brunswick, Nova Scotia and Newfounland all have HST. Shipments to Canada within these provinces will be subject to taxes and duties.
Ordering Chiral Balance DCI from Other Nations
Chiral Balance can ship our D-chiro-inositol internationally to several other countries and territories: Australia, Belgium, Canada, Croatia, Denmark, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Kazakhstan, Mexico, the Netherlands, New Zealand, Norway, Philippines, Poland, Romania, Singapore, South Africa, South Korea, St. Lucia, Sweden, Switzerland, Taiwan, Thailand, and Trinidad & Tobago. Most of the countries will assess taxes, duties, VAT, etc. Check with your postal carrier or local customs office before ordering. The harmonized tariff code for our product is 2936.29. The legal classification for D-chiro-inositol differs from country to country. If your country is not listed above, Chiral Balance must research importation rules to determine whether or not we can ship to your country. If you do not see your country on this list, please contact us at info@chiralbalance.com.
If Chiral Balance DCI doesn’t work for me, can I get a refund?
Absolutely. Chiral Balance o ffers a money-back guarantee. Within 60 days from date of purchase, you can return the unused portion of your FIRST order for a full refund. If you find Chiral Balance materials stating a shorter refund timeframe, please disregard that information. This FAQ stating 60 days from date of purchase is a guarantee. We are working to make our 60-day refund policy consistent everywhere. If you have questions, please contact us at info@chiralbalance.com.