Ordering / Payment / Shipping

Domestic Shipping


We offer free shipping throughout the US for all orders over $75.
Don't qualify for free shipping? It's still only $2.25!
We ship daily, so you don't have to wait.

Free shipping is by First Class Mail (3-5 days) or Priority Mail (1-3 days). Priority Mail Express provides a faster, more expensive, turnaround time, usually one day. Rates are estimated in your cart.


International Shipping


We can ship your package by Priority Mail International or Express Mail International. Priority Mail costs less, but Express Mail is faster. Keep in mind that most of the time it takes for your shipment to reach you is spent in customs, and Express Mail only sends it to our border faster.

We can ship to:
Australia, Belgium, Canada, Croatia, Denmark, France, Germany, Hong Kong, Israel, Italy, Japan, Kazakhstan, Macau, Mexico, the Netherlands, New Zealand, Nigeria, Norway, Philippines, Poland, Romania, Singapore, South Africa, South Korea, Spain, St. Lucia, Sweden, Switzerland, Taiwan, Thailand, and Trinidad & Tobago.


We cannot ship to:

China, United Arab Emirates, Iran, India, or Indonesia

If your country is not listed above, Chiral Balance must research importation rules to determine whether or not we can ship to your country. If you do not see your country on this list, please contact us at mark.stewart@chiralbalance.com


Ordering from The European Union

Ordering directly from one of our European distributors cuts shipping time from weeks to days and reduces shipping costs. Additionally, customers within the EU avoid any additional costs like import duties or VAT:


OvaBalance, in the Netherlands.
EcoTherapies, in the United Kingdom.


Ordering from Canada

All Canadian orders pay a flat shipping fee of $20.25 USD. Your province may collect VAT, just as if you bought goods from a local store.
DCI has been approved by Health Canada and will be available nationwide in 2017.


Ordering from China


淘宝店铺 : 好YUN到
Taobao Shop
www.phoebepan.taobao.com

多囊互助小组
PCOS Support Blog
www.pcossister.com

Nutrition Rite
www.nutritionrite.com

These sellers sell genuine, unadulterated Chiral Balance products.

Please do not buy our products from other sellers in China. There are counterfeits and stolen goods on the market.



Import Info

The legal classification for dietary supplements varies from country to country. That is, it may variously be considered a food, a drug, or a dietary supplement. But the harmonized tariff codes should be the same everywhere:

For DCI: 2936.29
For Tri Sense and Saw Palmetto/Milk Thistle: 2106.90.9998

Most countries will assess taxes, duties, VAT, etc. Check with your postal carrier, local customs office, or freight forwarder before ordering.


Payment Options

We accept all major credit cards: Visa, MasterCard, American Express, and Discover. You can also pay using PayPal Express. Amazon Payments are coming soon


Return Policy

Within 60 days from date of purchase, you can return the unused portion of your FIRST ORDER for a full refund, less shipping charge. If you have questions, please contact us at mark.stewart@chiralbalance.com.


Rewards Points

Each product you buy adds rewards points to your account. You can redeem points for gift certificates in multiples of $10. See this article for more information.


Coupon Codes

Chiral Balance offers a discount to new, registered customers. To receive a 5% discount on your first order, use the code "CHIBALNEW" at checkout. We send a new code with your first order!